Innovative Frameworks for measuring the Quality of services for Persons with Disabilities

The study aims to provide a framework to measure the quality of services for persons with disabilities that are outcomes focused, centred on the quality-of-life concept, and aligned with the UN Convention on the Rights of Persons with Disabilities.

Short description

The study presents a framework to measure the quality of services — centred on the quality-of-life concept — based on the Donabedian’s Structures-Processes-Outcome model and the eight Quality of Life domains of Schalock et al. (2002). Considering what is known about the Quality of Life and focusing on what is needed, the main objective of this study is to give services a clearer vision of the way forward to improve the quality of life of the persons.

Report

Authors

Jan Šiška, Julie Beadle-Brown 

Coordinator

Konstantina Leventi. Senior Policy Officer at EASPD

Citation

EASPD. (2021) Innovative Frameworks for measuring the Quality of services for Persons with Disabilities. Brussels

Date

Brussels, December 2021  

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