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Assisting persons with disabilities in emergencies

Image of an emergency team rushing inside a hospital.

The AccessibleEU Centre has partnered up with the European Emergency Number Association (EENA) to organise a workshop on providing assistance to persons with disabilities in emergencies.

The AccessibleEU Centre has partnered up with the European Emergency Number Association (EENA) to organise a workshop on providing assistance to persons with disabilities in emergencies.

The workshop will be taking place online, on 7 May, at 09:30 CEST. The event will exchange knowledge on inclusive support for individuals with disabilities during emergency situations.  It will provide a space to share best practices on emergency preparedness and protocols, understanding the needs and experiences of persons with disabilities, as well as the training needs of first responders.

Everyone is invited to participate! We think it could be especially interesting for  those working as emergency managers or first responders and operators, persons with disabilities and their caretakers, public administrations, and higher education institutions.

Agenda
09:30-09:45

Welcome session. Chair: Jesús Hernández.

  • Jesús Hernández, Director. AccessibleEU Centre
  • Brigit Snoeren, Policy Officer. European Commission. DG European Civil Protection and Humanitarian Aid Operations (ECHO)
  • Cristina Lumbreras, Technical Director. EENA
 
09:45-10:00

Keynote speech

  • Persons with disabilities: neglected people in emergency activities. Giampiero Griffo, European Disability Forum
 
10:00-11:15

Roundtable 1. Remote assistance in emergencies. Chair: Cristina Lumbreras, EENA.

  • Accessibility in 112 – Freddie McBride, Director of Digital Communications Policy and Regulation. EENA.
  • Záchranka app – Filip Maleňák, Managing Director. Medical Information Technologies, sro.
  • Hard of Hearing people and emergencies. Lessons and good practice – Lidia Best, President. European Federation of Hard of Hearing People (EFHOH). 
  • SVisual: Comunication tool for deaf people and their link to emergency services – Max Godoy. Confederación Estatal de Personas Sordas y CESTEL
  • Attention and management of emergency calls from individuals with disabilities at Ilunion Emergencias Center – Pilar Zamora. Ilunion Emergencias.
 
11:15-11:30Q&A
11:30-13:00

Roundtable 2. Onsite assistance in emergencies. Chair: Paloma Cid, Fundación ONCE.

  • Using pictograms to improve communication in emergencies – Lieutenant Colonel Emilio Verón. Guardia Civil.
  • Providing inclusive emergency shelter in international emergencies: The RescEU Shelter programme – Elena Giral, RescEU Shelter Programme Coordinator. European Civil Protection and Humanitarian Aid Operations, European Commission.
  • Inclusive co-creation of crisis plans and emergency kits– Linda Stjernholm. University of Lund.
  • Inclusive preparedness for emergency situations on cruise ships – Elsa DeGoias, Royal Caribbean Group.
  • Best practices in accessibility training for first responders and emergency management organisations (EMO) and departments – Marnie Peters, Accessibility Consultant. Accessibility Simplified.
 
13:00-13:15Q&A
13:15-13:30Closing remarks