Les papillons blancs du Loiret
Name of practice: Les papillons blancs du Loiret
Organisation: Adapei 45
Country: France
Description of the Organisation: Adapei 45 is a private, non-profit management organisation
that supports 1,500 people with disabilities each year through a dedicated team of 730 caseworkers. The organisation supports children, teenagers, adults, and the elderly with neurodevelopmental disorders, autism, multiple disabilities, and mental disabilities. Their work covers all aspects of daily life: education, employment, accommodation, independence, and mobility, alongside access to sports, culture, citizenship, and emotional and sexual well-being. Additionally, Adapei 45 provides essential services to caregivers, including parents and siblings. Since 2023, the organisation has been structured
in an innovative way with a coordinated service platform.
Description of Practice:
Adapei 45 has undergone a complete restructuring, moving from 32 separate establishments to a single platform of coordinated services. This model is built on the principle of self-determination, removing restrictions based on age or disability type to offer support tailored to individual life goals. Since 2023, the organisation has operated through seven specialised departments: independence, access to education, professional skills and integration into the workplace, access to sports, culture and citizenship, care, and assistance to caregivers.
The entire organisation is involved in this transition, with 730 professionals—from executives to healthcare and administrative staff—working within this new framework. The organisation breaks with historical practice in France, where support is planned at the institutional level. Adapei 45 has reviewed its human resources policy, and it has created 23 training modules to support managers in their new roles. It has also developed information systems to monitor budgets and report to government authorities that still operate under the old system
This platform approach has significantly increased efficiency, allowing the organisation to support 1,470 people annually with the same resources. By collaborating with external partners like schools, town halls, and local companies, Adapei 45 acts as a coordinator of community inclusion rather than a sole provider. Each department within the platform is responsible for developing regional partnerships tailored to the services they provide. For instance, the social participation department collaborates with town halls to support the exercise of electoral mandates and with sports clubs to promote inclusive access. Similarly, the independence service engages with public transportation companies, driving schools, local stores, and landlords to facilitate autonomy in shopping and housing.
To ensure people have full access to common law rights, each department establishes formal agreements and operating procedures with these partners. Adapei 45 also provides ongoing support to these external teams to facilitate the inclusion of people with disabilities, offering professional training, awareness-raising, and the lending of specialized tools. To maintain these networks effectively, every department maintains a comprehensive registry detailing their partners, their locations, and the specific nature of each collaboration.
Scalability & transferability:
The coordinated services platform model is designed for high transferability and can be adopted by any organisation regardless of size. While the number and scale of services may vary, the core principles remain the same. This transformation is financially and sustainably viable as it reuses existing resources from historic establishments. However, support may be necessary during the transition phase to assist professionals with training in new practices and the adaptation of information systems.
In terms of institutional recognition, the coordinated service platform model was formally recognised in 2025 and is expected to be rolled out across France, with work currently underway to obtain full administrative approval. Adapei 45 is also actively contributing to the national transition by collaborating with ANAP (Agence Nationale d’Appui à la Performance). Through this partnership, the organisation participates in the development of public guides and toolkits and hosts webinars to help other non-profits transform their own operations.
Contact Information: