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Artificial Intelligence in action: advancing inclusive education for learners with disabilities and special needs

A new UNESCO report explores how AI enhances inclusive education, showcasing best practices and transformative digital solutions worldwide.

The use of new technologies, including Information and Communication Technology (ICT), Assistive Technologies (AT) and more recently Artificial Intelligence (AI), to improve access to education for children, youth and adults with disabilities and special educational needs (SEN) has long been a key area of focus. Together, researchers, professionals, educators, teachers, individuals with disabilities, and their families have worked, not only to enhance educational access but also to create inclusive learning environments. These technologies have proven to be essential in breaking down barriers, enabling personalised learning experiences, and ensuring that education becomes more accessible, equitable, and tailored to the diverse needs of all learners.

This use of new technologies in education are highlighted in the latest report of UNESCO, Innovative Technologies for Inclusive Education: A Review of Best Practices from Global Resource Centers. The report presents a collection of best practices that demonstrate the impactful integration of technology and digital pedagogy in supporting the education and socialisation of learners with disabilities and special educational needs.

This publication highlights key challenges, including accessibility, affordability, and digital literacy, while emphasising the need for collaboration and capacity-building to support inclusive education. It showcases real examples from resource centres, illustrating how technologies are transforming learning experiences and promoting social inclusion for learners with diverse needs. Case studies for instance demonstrate how Augmentative and Alternative Communication (AAC) systems, such as specialised communication software, enhance engagement and social participation for students with severe disabilities. The report also highlights frameworks like Universal Design for Learning (UDL) and Student, Environment, Tasks, and Tools (SETT), which emphasise the importance of personalised, adaptable learning environments.

Through best practices and real-life success stories, this report serves as a useful resource, as well as an inspirational tool, for all those who are committed to advancing inclusive, accessible and high-quality pedagogy through the power of technologies.

You can find the full report here.